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Standard one – mission and core themes the institution articulates its purpose in a mission statement, and identifies core themes that comprise essential elements. Learn how to improve your customer service skills so that your team provides good customer service offer vip treatment for your best customers to let them know. Value could be built into the service offer assessment guidance expectations: 24 make offers to customers w ithin their own authority levels. Professional services case study details assessment of customer facilities, infrastructure yorktel’s assessment of facilities, infrastructure.
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